SIMPLE OFFER
PRIVACY POLICY
Last Updated: May 1, 17
Welcome to Simple Offer, where our mission is to make your home selling process simple, stress-free, efficient, and completely online. As used in this policy, the terms “Simple Offer,” “we”, and “us” refer to Simple Offer LLC.Simple Offer respects the privacy of our Users, Providers, and Affiliates. Whether you are accessing our websites, communicating with us, or interacting in other ways, we recognize the need for appropriate protections and management of the personal information that you provide to us. Accordingly, Simple Offer established this Privacy Policy to assist you in understanding: (1) what personal information we collect through our websites, communications and interactions; (2) how your personal information is used and shared as necessary to enable you to enjoy our website and communications; and (3) how your personal information is collected and used on our websites, communications and interactions. This Privacy Policy applies to personal information you provide when you access, communicate, or interact with us through the website (https://simpleoffer.com), request an offer, sell your home to us, or submit comments, questions, or feedback. It also applies to information collected outside of the website, including by e-mail, phone, as well as data collected by Simple Offer through other webpages which we operate and in which we post a direct link to this policy.
What types of personal information does Simple Offer collect?
Through Simple Offer website, applications, and communications, Users can request, accept, decline, and renew offers from Simple Offer to buy their home. They can also review and approve maintenance, repairs, inspections, and other services performed by third-party Providers. They might also access the website to provide user reviews and feedback to help improve the Simple Offer user experience. To facilitate this process, Simple Offer requests and/or collects the following information from Users:
Your Name
Your Home Address
Your Phone Number
Your E-mail Address
Your User ID and Password
Home Information
Personal information collected through Simple Offer applications, website, communications, and interactions may be supplemented with information you provide to Simple Offer through other avenues, and other data appending methods such as spot tags, tracking and cookies, and email communications, as referenced below.
How does Simple Offer use your personal information?
Simple Offer will use your personal information to provide you with information on Simple Offer Services and Offers available to you. Specifically, we use your information to: (1) compile a reasonable offer amount to purchase your home (2) to facilitate agreements for this purchasing service; (3) to communicate with you; (4) to improve performance of our applications and websites and the overall experience; (5) to provide ongoing service and support. If you do not provide us with your personal information, we may be unable to complete these functions. We may also pass on your information to a third party, such as a partner, if you have asked us to do so when agreeing to repair, inspection, or maintenance requests. Occasionally we may use your information to contact you to complete reviews that we use for marketing and quality assurance purposes.
With whom does Simple Offer share personal information?
Simple Offer partners with third-party service providers and suppliers to deliver certain repair, inspection, maintenance services, and customer solutions. Simple Offer may share certain personal information with its Users and third-parties necessary to facilitate services requested by and provided to Users.
Simple Offer shares personal information to the extent needed to deliver the offer, services or respond to requests for information on products or services or otherwise support the customers’ needs. Third-party service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Policy. They are required to keep confidential the personal information received from Simple Offer and may not use it for any purpose other than as originally intended.
Except as described in this Privacy Policy, Simple Offer is not in the business of selling or renting your information to others and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, or within the group of affiliated Simple Offer companies, if and to the extent legally permissible. Simple Offer reserves the right to fully use and disclose any information that is not in personally identifiable form.
Securing Your Personal Information
Simple Offer is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Simple Offer employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know. To help ensure that your personal information remains private, please do not share your User ID and Password with any other individuals, and keep that information in a secure location.
Retention of Personal Information
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@SimpleOffer.com.
Accessing, Updating, or Correcting Your Personal Information
Need to change, update, or correct your personal information? If you would like to request access to, change, update, or have a correction made to personal information that we may have collected from you, please contact privacy@SimpleOffer.com. To protect your privacy and to help maintain security, we may take steps to verify your identity, such as a password and user ID, before granting access to data.
Changes to this Policy
Simple Offer will review and update this Privacy Policy periodically and will note the date of its most recent revision above. If we make material changes to this Privacy Policy, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Subscribing to News and Marketing Communications
If you would like to receive or unsubscribe from receiving news, updates and marketing communications from Simple Offer, please click notify: info@simpleoffer.com.
Cookies
Simple Offer uses cookies on some of its web sites. Cookies are small amounts of data sent to your browser from a web server and stored on your device’s hard drive or internal storage. Cookies can help a website recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. Information collected by cookies (as described below) may be tagged to your personal information, including your contact information, device information or other personal information, which you have provided to us. You can set your browser to notify you when you are sent a cookie, and you may also elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites.
Some Simple Offer Technology website pages use cookies that permit select third party partners, including Google, Adobe, Oracle and PayPal, to serve you related content (including Simple Offer advertisements) on their sites or elsewhere on the Internet. This is based on your prior visits to our site.
As noted above, you can change your browser settings to notify you when you receive a cookie, giving you the chance to decide whether to accept or reject it. You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. Alternatively you may use the third parties’ own tools to prevent these cookies. You may also opt out of Google’s use of cookies by visiting http://www.google.com/privacy/ads/, and you may opt out of Adobe’s use of cookies and web beacons by visiting http://www.adobe.com/privacy/opt-out.html#4
Log Files and Web Beacons
As is true of most websites, Simple Offer collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access our web site, the website visitor’s location, the files visited, the time spent in each file, and the time and date of each visit. collects these through the use of log files and web beacons.
Links to Other Websites and Third Parties
The Simple Offer web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave our website. Simple Offer does not control those sites or their privacy practices, which may differ from our policy. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Policy. We encourage you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party company’s privacy policy.
Our Contact Information
If you have any questions regarding this Privacy Policy or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of Simple Offer Office of the General Counsel, 4140 E Baseline Rd #101 Mesa, AZ 85206 or email: privacy@simpleoffer.com. In order for us to adequately address your complaint, you will need to provide us with sufficient details regarding your complaint together with any supporting evidence. We will refer your complaint to our Privacy Team who will investigate the issue and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you.
Your use of our websites and/or communication with us will constitute your acceptance of this Privacy Policy.
